Emotional Intelligence
Introduction
Technical experts are, by definition, task focussed, procedure-oriented individuals. Very often it is these attributes that result in their promotion to leadership positions. The higher they move up the org chart, the further they are removed from the 'hands-on' application of technical skills.
Unless they have been lucky they would not have acquired the 'soft' skills of leadership, like emotional intelligence, without which they are missing vital leadership qualities and skills.
Emotional intelligence can be learned and can improve over time and results in outstanding leadership performance at work.
“Emotional competence is central to leadership, a role whose essence is getting others to do their jobs more effectively. Interpersonal ineptitude in leaders lowers everyone’s performance: It wastes time, creates acrimony, corrodes motivation and commitment, builds hostility and apathy” (Goleman, 1998).
Objectives
To build awareness of the participants present level of Emotional Intelligence and to practice new styles of behaviour and fresh techniques to increase emotional intelligence competencies.
Key Benefits
To create awareness of self and the effect that ones personal emotional intelligence competencies and behaviours affects the performance of self and others.
Improved "people skills" leading to greater ability to influence and motivate.
Improves team building and team management capabilities.
Has a direct bearing on performance of self and others in the areas of Safety and Production
Target Audience
Anybody and everybody who has to deal with people at work, be they colleagues or clients.
Duration
Half day workshop, often run with the half day Stress Management workshop.
Technical experts are, by definition, task focussed, procedure-oriented individuals. Very often it is these attributes that result in their promotion to leadership positions. The higher they move up the org chart, the further they are removed from the 'hands-on' application of technical skills.
Unless they have been lucky they would not have acquired the 'soft' skills of leadership, like emotional intelligence, without which they are missing vital leadership qualities and skills.
Emotional intelligence can be learned and can improve over time and results in outstanding leadership performance at work.
“Emotional competence is central to leadership, a role whose essence is getting others to do their jobs more effectively. Interpersonal ineptitude in leaders lowers everyone’s performance: It wastes time, creates acrimony, corrodes motivation and commitment, builds hostility and apathy” (Goleman, 1998).
Objectives
To build awareness of the participants present level of Emotional Intelligence and to practice new styles of behaviour and fresh techniques to increase emotional intelligence competencies.
Key Benefits
To create awareness of self and the effect that ones personal emotional intelligence competencies and behaviours affects the performance of self and others.
Improved "people skills" leading to greater ability to influence and motivate.
Improves team building and team management capabilities.
Has a direct bearing on performance of self and others in the areas of Safety and Production
Target Audience
Anybody and everybody who has to deal with people at work, be they colleagues or clients.
Duration
Half day workshop, often run with the half day Stress Management workshop.
